Privacy Policy for Honour Wholeness App

Effective Date: 7-Jan-2025

At Honour Wholeness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our app and services.

1. Information We Collect

We collect the following information:

• Personal Information
• Name, email address, phone number, and other details provided during sign-up.
• Payment information (e.g., wallet balance, credit card details), processed securely.
• Fitness preferences, class bookings, and cancellations.
• Usage Data
• Device type, operating system, app interactions, and usage statistics.
• IP address and location data (if enabled).
• Transaction Data
• Details about bookings, cancellations, payments, and refunds.
• Wallet balances and refund processing information.

2. How We Use Your Information

We use your data to:

• Provide and manage your account and bookings.
• Process payments and manage wallet functionality.
• Improve app functionality and deliver a better user experience.
• Communicate notifications, booking confirmations, and updates.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Payment Processors: For secure payment handling.
• Service Providers: To support app functionality (e.g., analytics).
• Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We implement industry-standard security measures to protect your information. Payment details are encrypted and processed through secure third-party gateways.

5. Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your data (subject to legal or operational requirements).
• Withdraw consent for specific data uses.

6. Cookies and Tracking

The app may use cookies or similar technologies to enhance user experience and collect usage data. You can manage your preferences in your device settings.

7. Data Retention

We retain your data for as long as necessary to provide our services or as required by law.

8. Third-Party Services

Our app may link to third-party services (e.g., payment processors). We are not responsible for their privacy practices and encourage you to review their policies.

9. Delete Account

If you would like to delete your account and remove all associated data, please follow these steps:
Send an Email
Compose an email to honourwholeness@gmail.com with the subject: "Account Deletion Request".
Include the Following Information
Your registered email address.
Your full name.
A brief confirmation stating that you want your account and data permanently deleted.
Processing Time
We will process your request within 2 days.
If you have any questions, feel free to contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be communicated via the app or email.

11. Contact Us

For questions about this Privacy Policy, contact us at:

Email: info@honourwholeness.com